ReThinking Works

Energy Companies

As a global leader in electricity generation, transmission, and distribution, this company prioritizes agile, sprint-based service delivery to ensure reliable network support and consumer satisfaction. By fostering a culture of innovation and sharing best practices, the organization is committed to a sustainable, evolving approach to energy services that meets current demands while driving continuous improvement and resilience across its operations.

The Challenge

Ensure the delivery of services to the network and consumers of electricity in a agile and sprint mode with the guarantee of a sustainable and evolving practice through innovation and practice sharing. 

The Solution

It provided the project teams of the GTD company and its services providers a platform with best practices in maintenance, installation and management of electricity instrumentation, equipment and services as well as support from specialists, education programs and monitoring of the impact on projects from dashboards of indicators and artificial intelligence. Used WorkSpace: OPEX


Results

The impact of the project is reducing delivery deviations in terms of deadlines and scope by more than 70% and increase in customer satisfaction in up to 25%.

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